How to go
Learn how to order from our store, when to expect delivery and how to get in touch with any questions.
How To Order
A refillery is a new concept for many, but purchasing with Turtle Green Refillery is easy and convenient.
Follow the steps below and start refilling today!
Choose Your Products
Add items to your cart. You can choose to buy products in our pre-filled mason jars, or leave us your own containers to refill on delivery day.
Simply set out your containers on delivery day with a note as to which product you would like in each container. We will email you 24 hours before delivery!
We bring the store to you. Check our map to ensure you are within our delivery area. To ensure delivery, order your product online and fulfill the minimum purchase requirement. For smaller purchases, pick-up in Caledon East is available.
Are you outside our delivery area? Contact us to request a visit. We will often consider expanding to service a new area if there is enough demand, so tell your neighbours about us!
Your Containers or Mine?
Ready to make the switch from conventional store products to Turtle Green? Save that laundry jug or plastic spray bottle you love. They’ve got lots of life left in them! Rinse them well and when you shop just click on the quantity of product you want to buy by clicking Refill My Container. On delivery day leave your containers outside your front door. Never pay for fancy, wasteful packaging again.
Don’t have any containers on hand? No problem. You can easily purchase our refillable products in measured, pre-filled mason jars. Your jar is included with your purchase and can be re-used at home or refilled with our product next time.
Your safety is at the forefront of everything we do. We bring our products and refilling service to your door but do not enter your home. We observe physical distancing practices and wear masks. All containers are wiped down with a disinfecting solution prior to leaving them with you. Payment is made through our website or through a touchless tap process for in-person transactions.